Server / Bartender

How did you become a bartender? What would you recommend for someone that is a server trying to be a bartender?

Asked by anonymous over 10 years ago

Have you ever brought out a table's food only to realize that you completely forgot to put one person's order in? If so, do you own up to it, or just tell them that "theirs will be right up" and then tell the kitchen to make it pronto?

Asked by inthehoodie about 11 years ago

What do you think of those news stories where cashiers or waitresses leave mean comments on a customer bill as a joke? Is it awful, or just at-work pranks that miss the mark?

Asked by PP about 11 years ago

I think it depends on the establishment. In the kind of restaurants I have worked in (higher class establishments) it would be completly unacceptable. I am a strong believer in making a connection with my guests and vulgarity or offensive language is not part of them. Such behaviour is completly innapropriate and I prefer to leave kind or funny messages on my bills

Have you ever dropped a tray full of meals you were bringing out?

Asked by gronk about 11 years ago

Yes. Yes I did. Our kitchen is actually in the basement of the restaurant so we have to go up and down stairs with the plates...in heels. I was carrying 4 plates in my hands and i couldn't see the stairs and half way up I missed a step and fell in the middle of the stairs. I will always remember this because it was the first time (and hopefully the last time) that I dropped a plate. I broke 2 plates and all the meals had to be re-done. It was very embarassing having to go see my table and explain to them why their meals were going to be a little longer, but we all laughed about it together.

It much more common for servers to drop a tray full of glasses. The glasses are much more fragile, light and unstable. I can't count how many time I broke glasses haha.

Is it safe to say that the table that's ordering alcohol (AKA driving up the bill) will get better service than the table that doesn't?

Asked by camel_joe about 11 years ago

In many chain restaurants (kelsey's, montana's, est side Mario's) yes! Since in those establishments tips per table are usually significantly lower, even though you worked your booty off for that 4$ on a 80$ bill. In higher class restaurants, no. In the establishment I'm working for presently, we pride ourselves on building an experience for every single customer. This includes great drinks, excellent food and of course top of the line service from the staff. No matter who you are or what you are spending you will get the same amazing service. 

The only thing that would influence whether you get more attention from your server is your attitude. I am much more inclined to give my all to a chatty table full of friendly people that one that barely acknowledges my existence. 

Point being, if you want better service, be a good customer. 

What's the most disrespectful thing customers do to you on a daily basis? And while we're on that topic, what's the most disrespectful thing a customer has EVER done to you?

Asked by allie about 11 years ago

Any server would get irritated at the kind of customer who snaps their fingers to get their attention. I am not your slave, I am not your Butler. I make a point of introducing myself BY NAME to every single customer and I expect them to use it. 

In terms if the most disrespectful thing EVER, it's really hard to say since this is the kind of business where being disrespected daily is part of the job. 

honestly... If someone accidentally double-tips when gratuity is included, do you say something?

Asked by blubuttonz about 11 years ago

Honestly...if they have been nice to me, yes I will tell them. If they have treated me like less of a person than them, no. If they want to be respected then they need to treat me the same.